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We are proud to assemble our products in the USA


New Product Showcase:

Preview our SP5-365 scanner for the new Nextel i365 phone

The SP5-365 continues the tradition of ruggedness and high performance pioneered by our SP5-355 scanner, and it comes with a similar leather case.  Reserve your place in our production schedule today!


Lightning Charger

(Provisional Patent -
US 61/070,373)

Automatically turns phone on/off with ignition switch!

Avoids rundown of handset/vehicle batteries when parked.

Your J2ME application will now always start up when the driver starts the vehicle.

(Configurable delays for warm-up and short stops.)

Phone Connection Maintenance

Scanners make an electrical connection to the phone via the electrical connector at the bottom of the phone.  The electrical signals are very small, requiring a clean and positive physical connection.  Phones that have been in-service often have contaminated contacts that need cleaning before a scanner can be attached.

If the phone screen does not display "Device Attached" when attaching the scanner, and/or the scan beam does not come out, or the beam comes out but your software does not receive the scan, the problem can often be resolved by cleaning the contacts as follows:

  • Turn the phone off and detach the scanner.
  • Detaching i355 SP5 scanners: Push up from the bottom to remove both the phone and the scanner plug, taking care to not push on or touch the scan window.
  • There is a row of very small gold plated pins at the scanner end that attaches to the phone. The pins are spring-loaded, and should be "limbered" up and cleaned so that they will make good contact: Carefully push down on the pins using a sharpened, new and clean pencil eraser tip. Push down on the pins about a dozen times each. Brush the pins carefully and lightly with a clean, dry toothbrush, which you are prepared to throw away after use. (It can be an old toothbrush, as long as it is clean and dry.)
  • Clean the contacts at the bottom of the phone using the toothbrush. You can be quite aggressive doing this, as the phone contacts are not that delicate. A single drop of rubbing alcohol on the brush can help to dissolve gum or other contaminants. Brush until the phone contacts are bright and shiny.
  • There is a thin plastic rib between each contact on the phone. These ribs can sometimes be damaged, and bent. If you are careful, you may be able to straighten out a bent-over rib using a pen knife.
  • Reattach the scanner several times to ensure that it is well seated and that the pins are making a good contact.
  • Attaching i355 SP5 scanners: It is possible to have the scanner and phone in the case, yet still not have them fully connected. To attach, push the phone firmly down into the scanner plug, then push the phone and scanner into the leather case. It is a tight fit. Stand the case on end on a table top, and make a final firm push of the phone down into the scanner plug, then firmly stretch and reattach the strap over the top of the phone.
  • Turn the phone on, and try the scanner again.

If your scanner now attaches correctly and emits a beam, but the bar code does not get displayed on the phone, the problem is usually related to how your software program is configured.  Please contact your software vendor for further instructions on how to configure their software.

Occasionally, the internal scan engine will need to be "rebooted" back to its factory defaults.  This is done by scanning in a special command bar code.


 Products
SP5

High Performance Laser for
NEXTEL
i355/i365/i265/i415/i615 Handsets


SP3

ROV Scanner for all  NEXTEL
iXXX "Falcon" Series Handsets.

(Also available for Bluetooth phones.)


Remote Mount Scanner

Satellite Laser Scanning System

 


ScannerPal Customers


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